THIS DOCUMENT IS KNOWN AS THE "TERMS" DOCUMENT - IT MAY BE REFERRED TO AS "AGREEMENT" "DOCUMENT" "TERMS" in the page below.
Our team at PraHost (also referred to as "us" "our" "we") web hosting services caters to clients from around the world. The "DOCUMENT" is a lawfully requisite document between you (also referred to as "your" or/and "Customer") and PraHost. This Agreement has been framed to offer you the highest level of service and satisfaction while ensuring that all guidelines are followed while the entire transaction is underway.
By purchasing or/and using PraHost services, you involuntarily accept that read, understood and agreed to every "TERMS" mentioned in the agreement and are willing to stand bythe mentioned clauses.
If you do not accept to the terms of this agreement, you are ordered to hereby leave the website premises and refrain from using any of the services offered by PraHost. If you continue to read further, then you make a decision to accept the "TERMS" on an as is basis.
PraHost shall provide its services to you - the Customer. The Agreement is intended to retain the integrity of both PraHost and the Customer and to protect both parties from liability. This Service Agreement will be applied at all times to ensure reliability of our services.
2.1. This Contract takes effect right from the moment when the customer / visitor enters the PraHost website or purchases a service of PraHost and the date becomes the officialdate of commencement for the agreement. The Agreement is binding until it is dismissed by either PraHost or you and may be subjected to amendments by a petitionthat is authorized by an executive on behalf of PraHost, or/and by a revised agreement posted on the official website. The "TERMS" can be subjected to amendments, as desired, with or without prior notice.
2.2. "TERMS" is based on the customer's billing period. Upon termination of the same, the Terms are renewed for an equal period as the preliminary term, unless either party issues a notice of termination.
2.3. PraHost is entitled to increase any of the Service Charges one (1) time per calendar year, with: (a) six percent (6%); or - if higher - (b) the HICP for the previous year. The increase will apply with effect from the first (1 st) of January, unless stipulated otherwise by PraHost in its notification to Customer. In the event that the increase of the Service Charges takes effect within twelve (12) months of the Effective Date, the increase will be pro-rated on the basis of the number of months that have passed since the Effective Date.
3.1. As a PraHost user, you are permitted to upload, store, show, publish and distribute information, materials, text, videos, photos and other content on or via the Services which will be for improved understanding called "User Content". This type of content includes anything posted by our customer or you or by the users of any of your websites hosted via our services. You bear the complete responsibility of all activities and content that or posted or shared via user websites. PraHost does not take any responsibility for any circumstances caused by "User Content" what so ever.
3.2. By posting or distributing User Content on or through the Services, you represent and warrant to PraHost that you have all the necessary rights to post or distribute such User Content, and your posting or distribution of such User Content does not infringe or violate the rights of any third party.
3.3. All services provided by PraHost are to be used for purposes which are acceptable legally. Customers are forbidden storage, presentation and transmission of any data, material or information that violate the law. This includes, but is not limited to: copy-protected material, material we judge to be explicit or intimidating, material that threatens national security, or material safeguarded by trade secret or other laws. The customer agrees to take responsibility of any claims resulting from the subscriber's use of PraHost services which damages the customer or a third party.Examples of prohibited content or links include (but are not limited to):
PraHost does not state that it is a sole authority to judge which things constitute a violation under this provision. Content that does not meet the standard mentioned herein or any content that PraHost may find questionable may be removed from its servers with / without prior notice to the subscriber. PraHost does not take any responsibility for loss of any information / data / material as a consequence of this action.
3.4. PraHost do not monitor bandwidth uses for client (for 5TB, 10TB, 100TB and 250TB Bandwidth servers), we have provided bandwidth log in client area. Client is responsible for any overuse of bandwidth and applicable charges.
3.5. Any refund request will be processed case by case basis in forms of credit.
4.1. The individual or entity entered in our records as the primary billing contact shall be the owner of the account.
4.2. The features and details of the Services governed by this Agreement are described on the web pages describing the particular services or products you have purchased. PraHost withholds the power to modify the products and services it offers at any given time.
5.1. Either of the parties may terminate the"TERMS" by issuing a notice of the same, providing the details of use, the notice of which shall be sent to the other party via official mail.Should PraHost end this Agreement for any reason other than a material breach, or violation of PraHost's Acceptable Use Policy, any prepaid fees shall be refunded.
5.2. Cancellations are subjected to the "cancellation" form that customers are requested to fill in and submit, at least 24 hours before the Service's Restoration date. If the Cancellation form is not submitted within the above mentioned deadline, the customer is liable to pay for the consecutive billing cycle and will be responsible for making payments, as mentioned in the "TERMS".
5.3. Cancellations in any other form will not be accepted or acknowledged.
5.4. When downgrading or upgrading package or packages, customers / client / user are accountable for revoking any earlier package(s). If you want to stop foregoing package(s), the client must send a written withdrawal request. If customers fail to cancel packages they don't require they will still be subsequently billed for the same.
5.5. Any party is allowed to terminate the "Terms" in case of a quantifiable breach that either party has failed to cure, even after twelve (12) days of bringing it up to their notice via a written application.A notice of quantifiable breach is required to contain adequate detail of the situation against the party towards which the aspects are directed in order to classify the violation and in a bid to take up remedial actions.
6.1. PraHost can decline service to any individual or party, any time that it thinks suitable. Refusal / Decline of service is at the discretion of PraHost and any material and/or information and/or data that is threatening, illicit and/or obscene and/or violates the ""TERMS"" of PraHost in anyway will be annulled from the servers with / without any prior notice.
6.2. PraHost additionally holds the power to suspend, cancel and restrict user admission to its services provided anytime, it thinks suitable, with / without any prior notice or valid reason. PraHost will not take responsibility of any loss of material / data / information that may occur as a consequence of such actions.
6.3. PraHost withholds the power to issue warnings to customers if there is an occurrence of any means of communication that can be interpreted as vulgar, threatening, rude, or otherwise offensive to the staff. PraHost also withholds the power to either terminate or suspend the customer's account without refunds if PraHost discovers similar communication subsequently.
7.1. On purchasing any or/and all of the services offered by PraHost,customers are entitled to a non-transferable, non-exclusive, royalty-free, worldwide authorization to use these services.The license terminates along with the expiration of the "TERMS". Apart from the Rights mentioned otherwise, a customer is not entitled to additional rights. Every title, right or/and interest remains with PraHost or/and its Licensors.
7.2. Customers agree to grant PraHost or a third party appointed by PraHost, a non-transferable, non-exclusive, royalty free, worldwide, disseminate, cache content, information and technology presented by you, or your End User, if applicable, in "TERMS"s related to PraHost. The License terminates along with the termination or expiration of this ""TERMS"". Every title, right and interest of technology remains with your, or people appointed by you.
8.1. PraHost withholds the power to increase, eliminate or modify any or/and all of the features from its service at any period, with / without notifying the customers. This comprises, but not restricted to, domain limits, bandwidth restrictions, disk space limits, license limits, party applications and pricing. PraHost does not assure the accessibility of any or/and all of the services or features that are presently offered or written. If the modification, addition or subtraction of either of the features affects your use of services, you are free to terminate the "TERMS".
9.2. PraHost does not establish any warranties or representations regarding and is not accountable for, the availability, quality and/or timeliness of services and goods provided by third parties. PraHost is not a representative, trustee or agent for you or any other third party in any transactions what so ever.
9.3. PraHost may perform as a licensor or reseller of certain 3rd party software, hardware or services and equipment used in conjunction with the services thus provided. PraHost does not take responsibility for any change in services of the 3rd products or services. Any fault or manufacturing defect found in non-PraHost products, either licensed, sold or provided by PraHost to you, will not be measured as a breach of PraHost responsibilities under this Agreement. Any rights you may hold as the owner, licensor, performer for any third party product is limited to those rights that are extended to you by the producer of the product in question.
10.1. PraHost will provide customer support for 24 hours x 365 days of a year. However, in case of unavailability of staff / due to technical reasons / natural calamities, PraHost cannot be held responsible for any termination / cancellation / delay in service caused as a consequence. PraHost does not take responsibility for any refusal or delay caused by Server Error and incompetent server backup.
10.2. Customer Support is bound to PraHost's area of knowledge and is limited to working of the offered services. PraHost does not offer customer support for external software or applications but not restricted to network and hardware support. PraHost has the power to refuse assistance for situations outside its scope anytime that it deems fit, including, but not limited to an error or omission on the part of the customer.
10.3. PraHost withholds the power to terminate support for periodic maintenance of serversor regular upgrades. Additionally, customer support may not be provided due to certain unforeseeable circumstances, which may include, but is not limited to failure of telecommunications, hostile network attacks, system failures, network congestion, technical failure or disastrous occurrences man-made or natural.
11.1. After a domain name expires and before the domain name is removed from PraHost database, direction of the domain to servers (name) and IP addresses will come to effect. PraHost may decide to either withhold the customers WHO IS information on an as is basis or/and choose to modify the information of the domain in question. This will be mutually decided by the two parties after the expiry of a domain name. Once a domain name expires, the preliminary owner will cease to be the registered owner of the domain name.
11.2. PraHost will provide you with renewal procedure 30 days prior to expiration of domain name and for 30 days after expiration of domain name. This will be called the "renewal period" and PraHost is not compelled to offer you the same domain name after this period. PraHost may decide not to give renewal period post expiration. Moreover, you may incur additional fees for your renewal.
11.3. PraHost withholds the power to offer expired domain names previously owned by you to a third party, in case of non-renewal of domain name.
PraHost is not liable for any indirect, incidental, special or consequential damages, or for any loss of profits or loss of revenues resulting from the use PraHost's Services by the Customer or any third parties, or any loss of data resulting from delays, non-deliveries or service interruptions.
Customers do not have the power to assign this Agreement without the explicit permission of PraHost. This Agreement shall be in force and effect to the total benefit of the Customer and NTC Hosting and their successors and permitted assigns.
PraHost withholds the power to revise this document at any time, without prior notice. Customers are encouraged to therefore review the "TERMS"s periodically, so that they are abreast of any modifications that are made to our service policies.
CUSTOMERS AGREE THAT ANY AND / OR ALL DAMAGES ARE LIMITED TO THE FEES PAID FOR THE DURATION OF ONE MONTH OF SERVICE. UNDER NO CIRCUMSTANCES OF INATTENTION AND / OR UNFORSEEN PROHIBITIONS SHALL PRAHOST, ITS OFFICIALS OR/AND AFFILIATES BE HELD ACCOUNTABLE FOR ANY SPECIAL, INDIRECT, DIRECT, PUNTIVE, INCIDENTAL AND / OR CONSEQUENTIAL DAMAGE WHAT SO EVER, COMPRISING, BUT NOT RESTRICTED TO, DAMAGES CAUSED OR LOSS OR PROFIT OF REVENUE, SAVINGS, BUSINESS AND OR / DATA OR ANY OTHER TYPE OF FINANCIAL LOSS SUFFERED BY YOU, YOUR THIRD PARTY AFFILIATES AND / OR END USERS. YOU ACCEPT THE "TERMS" AND THE TERMS MENTIONED HEREIN THIS ENTIRE DOCUMENT EVEN IF PRAHOST HAS BEEN OPINED ON THE OUTCOMES THAT COULD CONSEQUENCE FROM SUCH DAMAGES. YOU AGREE THAT THIS DOCUMENT ""TERMS"" APPLIES TO EVERY SERVICE METED OUT BY PRAHOST AND THAT YOU CHOOSE TO ACCEPT IT.