How to Re-Install Operating System on a PRAHOST Dedicated Server

⚠️ IMPORTANT WARNING
Re-installing the Operating System will permanently erase all data on your dedicated server. Proceed only if you have taken a full backup.

1. Login to Your PRAHOST Client Area

• Login to your PRAHOST Client Area
• Click Services → My Services
• You will see your services list
  
  

2. Select Active Dedicated Server

• Locate the server with Active status
• Click the server row to manage it
  
  

3. Open Reinstall Option

• From left sidebar under Actions, click Reinstall
• OR click the Reinstall button at the bottom
  
  

4. Re-Install Operating System

Warning! All your data will be erased and your server’s operating system will be reinstalled.

OS Installation Form

• Hostname (Required) – must be valid (example: server.yourdomain.com)
• Timezone – select your local timezone
• SSH Keys – optional (Linux only)
• Operating System – select from dropdown
• RAID & Partition – keep default
  

Start OS Reinstallation

Click Re-Install OS

Installation will start immediately

You may now navigate back to the Dashboard

⏳ Installation Process – Important Notes

Installation Time: 25–45 minutes

🚫 Do NOT:

• Reboot the server manually
• Interrupt the process
• Enter Rescue Mode

✅ Good to know:
Installation runs fully automated by PRAHOST

Server will reboot automatically after completion

Retrieve Your New OS Password

After 25–45 minutes, once the OS installation is complete, retrieve your new root password.

5. Retrieve New Root Password, View Updated Server Credentials

Follow Steps 1 & 2 again to reach the Manage Product page.

A. Open Credentials

Click the Credentials button at the bottom OR

From the left Actions menu, click Credentials

• Go to Actions → Credentials
• Copy your new root password

Note: If the password is not updated, the installation may still be in progress.

Password Not Updated?

If the password is not updated:

If the issue persists, open a Support Ticket for assistance

Wait a few more minutes and refresh the page